Mercantile Bank’s core focus is on Business and Commercial Banking. The Bank provides a wide range of international and local banking services to the business community with a segment focus on the Portuguese market. It also has an Alliance Banking division which offers credit card, debit card and payments services to non-banks who seek to, or are already participating in the financial services industry. In addition the Bank has a treasury division which offers a full suite of vanilla foreign exchange products. The Bank aims to satisfy all the banking needs of the business client and seeks to differentiate itself through a single point of contact, high touch, personalised service model.​​
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