Products & Services

Products & services

Retail banking

Mercantile Bank specialises in a niche range of Treasury, Retail and Commercial products for the SME market (small/medium enterprises). We pride ourselves on our ability to offer tailor made solutions to new and existing clients. The flexibility and transparency of service and pricing is evident in the personal touch offered by the experienced teams at Mercantile Bank, from the Branches to the Dealing Room.

We offer the full range of Commercial Banking products as listed below with a personal assurance from the team that all transactions will be dealt with on a professional level and the process will ensure solutions for our valued client base.

And with our focus on your needs you can rest assured of our commitment to offering you the very best personalised and efficient service.

Borrowing Solutions

At Mercantile Bank, we have designed a number of products to cater for your business and personal borrowing needs at highly competitive rates. Our products include Asset Financing, Leasing or Instalment Finance, Term Loans, etc.

Asset Finance

We offer financing for your motor vehicle and capital equipment at highly competitive rates. All our asset finance options, whether lease or instalment finance, provide you with flexible and affordable facilities suited to your needs.

Leasing

Leasing is a financial facility offered by the bank whereby movable, durable goods selected by the client are purchased by the Bank and then used by the client for an agreed period, paying cost related rentals.

Ownership remains with the Bank for the duration of the agreement; however, three options are available to the client on termination:

Leasing is best suited to the following:

Key Features and Benefits:

Instalment Finance

Instalment Finance is best suited to the following:

Key Features and Benefits:

Home Loan

When buying a home, we'll provide you with a home loan solution tailored to your needs at a highly competitive rate. We offer approval certificates (subject to normal criteria), revolving credit facilities and flexible repayment periods.

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Overdrafts

Our Overdraft facility could give you the advantage of greater freedom and flexibility to cover unexpected expenses for up to a year.

Key Features and Benefits:

Card Division

ATM Card

As a business bank, we understand that carrying large sums of cash around can be risky and thus the need to have ATMs conveniently located to ensure that you have access to your cash 24 hours a day and 365 days a year.

All our branches, countrywide, have securely and conveniently located ATMs to serve you anytime of the day; if you want to withdraw cash, check your balance or get a mini statement, our ATMs are securely located for your service.

With your Mercantile Bank ATM Card, you can also make a withdrawal from any bank in South Africa.

Drive Card

The Drive Card is the only card you will need on the road as it is linked to your vehicle for enhanced security. It has been designed for fast, efficient and safe vehicle-related transactions.

You can use it to pay for emergency repairs and spares as well as fuel, oil and other vehicle expenses. You can even use it to pay toll fees – and, of course, it’s safer than carrying cash.

Other Benefits:
The Drive Card is linked to your credit card. Linked monthly statements detail your transactions.

Credit Cards (Business)

Mercantile Bank Business VISA Credit Card

Mercantile Bank Business Silver VISA Credit Card

Tailored to suit the needs of any type of business entity, the Mercantile Bank Business Silver VISA Credit Card is perfect for your daily transactions to assist in managing your business finances along with worldwide acceptance.

Key Features and Benefits:

If you are not the only one responsible for making payments, you can arrange for secondary Business VISA Credit Cards to be issued to nominated member(s) of your staff. A separate statement will be issued for each cardholder and a single statement for the company.

Mercantile Bank Business Gold VISA Credit Card

Enjoy the prestige and incredible benefits of our Mercantile Bank Business Gold VISA Credit Card, which automatically recognises your business achievements and status with a rewarding credit limit and worldwide acceptance that takes you further.

Key Features and Benefits:

If you are not the only one responsible for making payments, you can arrange for secondary Mercantile Bank Business VISA Credit Cards to be issued to nominated member(s) of your staff. A separate statement will be issued for each cardholder and a single statement for the company.

The Mercantile Bank Business VISA Credit Card is an additional credit facility and is not connected to your main bank account.

Credit Cards (Personal)

Our Mercantile Bank Personal VISA Credit Card offers you the freedom to pay for that nasty surprise car service or to surprise that special person in your life with a weekend away with the option of paying it off over a few months. The Mercantile Bank Personal VISA Credit Card is uniquely tailored to your needs and provides you with the convenience of making your everyday personal payments whenever and wherever you need to.

A Mercantile Bank VISA Credit Card allows you to make payments all over the world and is accepted anywhere in the world where there is an ATM with VISA logo.

Mercantile Bank Personal Gold VISA Credit Card

Our Mercantile Bank Personal Gold VISA Credit Card will provide you with the exceptional benefits and status recognition you deserve along with a generous credit limit to suit the lifestyle and glamour you have achieved.

Key Features and Benefits:

Mercantile Bank Personal Silver VISA Credit Card

The Mercantile Bank Personal Silver VISA Credit Card is the safest and most convenient way of spending for day-to-day expenses, entertainment, shopping, etc.

Key Features and Benefits:

Budget Facility

Lost or Stolen Cards

Please report a lost or stolen Mercantile Bank VISA Credit Card as soon as possible. You can contact our 24 hour hotline on 0860 11 99 25. We will issue you with a new card within 48 hours, which can be collected at your nearest branch or as per your request.

Please note that you will be liable for payment of all transactions recorded until the card is reported lost or stolen, so prompt notification is very important.

Travel Insurance

Drive-Through Tellers

Mercantile Bank not only provides conveniently located branches for your business but also gives you branches with highly efficient and friendly Drive-Through Tellers. Our accessible Drive-Through Tellers operate during normal banking hours in a well-secured environment.

The Drive-Through Tellers provide all key banking services from cashing a cheque to accepting deposits.

Mercantile Bank branches with drive-through facilities are:

Electronic Banking

BANK@bility

BANK@bility is a sophisticated, yet user-friendly Windows-based electronic banking solution for home and business use. It allows you to perform a wide range of banking functions within a secure virtual banking environment. Whilst it allows for the management of accounts, it supports the full range of banking functions associated with branch.

BANK@bility caters for both individuals and businesses and our modular structure allows you to select those modules best suited to add value to your specific Electronic Banking requirements.

BANK@bility offers:

Key Features and Benefits:

e-BUREAU

At Mercantile e-BUREAU, we specialises in providing leading edge, cost effective, time saving, secure systems for processing and managing electronic payments and collection through the South African Banking Systems. We have a range of products to suit all enterprises from small companies to large corporate companies. No matter the size of your business or the volume of your transactions, we have the solution.

e-BUREAU objectives:

e-BUREAU Additional Services:

Key Features and Benefits:

Foreign Exchange

We offer full Foreign Exchange facilities. Whether you need Foreign Currency, Traveller's Cheques, Letters of Credit, Forward Exchange Contracts or Drafts, we ensure that your Foreign Exchange requirements are handled quickly and efficiently.

Drafts

The following should be taken into consideration when considering Drafts:

Key Benefits:

Exchange Control Services

Our International Banking/Group Settlement Division also offers the following products and services;

Visit any one of our branches for assistance with your export/import documentation.

Foreign Cash

If you intend travelling abroad you benefit from having some foreign currency available to pay for taxis, food, tips and other small items.

You can buy foreign notes from a Mercantile Bank branch.

Imports and Exports

Businesses all around the world are increasingly depending on buying and selling from other countries. Although the international trade environment has changed substantially over the last 100 years, the risks have essentially remained the same.

Mercantile Bank is ready to assist you with your trade documentation and adherence to exchange control regulations.

SWIFT

Electronic payments are the most commonly used method of transferring any currency. These payments are most commonly used for imports and exports, but holidaymakers may also use them. They are done using SWIFT, a worldwide electronic payment and receipts network.

Key Features and Benefits:

Traveller's Cheques

If you are travelling out of the country either for business or holiday, you can buy Traveller's Cheques directly from us.

Using your Traveller's Cheques

Safeguarding your Traveller's Cheques:

Spending Your Traveller's Cheques:

Key Features and Benefits:
Traveller's Cheques are welcomed throughout the world as a means of payment.

Insurance

Mercantile Insurance Brokers (Pty) Ltd (MIB), a subsidiary of Mercantile Bank Holding Ltd, has over 25 years experience in providing insurance solutions to people and businesses.

MIB employs a team of highly experienced individuals to provide professional financial services that are tailored to meet our clients’ specific circumstances.

We deal only with reputable insurance companies and, thanks to the state-of-the-art technology, are able to respond quickly to our client’s needs.

MIB is a member of the South African Financial Services Intermediaries Association and is also an Authorised Financial Services Provider.

Life Assurance

MIB offers a comprehensive solution for your life assurance needs, taking into account the following:

Short-Term Products

We offer personal insurance for your home, car and other belongings, as well as insurance for your business and other commercial needs.

Benefits of dealing with MIB:

Investment Solutions

Our investment products aim to reward you with the best return on your money. Mercantile Bank will cater for all your investment and Foreign Exchange needs.

Call Account

To ensure that you transact and save at the same time, our Call Account will give you peace of mind and financial security.

Key Features and Benefits:

Fixed Deposit

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Lisagrow

A fixed amount of money is deposited, for a fixed period.

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Negotiable Certificates of Deposit (NCD)

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Datum Account

Datum Account offers notice deposits functionality to enable you to invest your money for specific periods and rates.

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Primegrow Investment

A Primegrow Investment is a fixed 24-month investment product.

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Transacting Solutions

Discover Current Account

Mercantile Bank’s Discover Current Account offers you greater flexibility and freedom. If you receive an income of at least R300 000 per year, this is the account for you.

Who qualifies for the account?

Key Features and Benefits:

Pensioner's Package

A package especially designed for our pensioners.

Who qualifies for the account?

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Personal Current Account

The basic current account gives you easy access to our comprehensive range of financial products and services.

Who qualifies for the account?

Key Features and Benefits:

Professional Cheque Account

The Professional Cheque Account package is the package tailored to accommodate the specific needs of professionals and high net-worth individuals.  The Professional Banking offerings include various types of finance packages suited to the specific needs.

Key Features and Benefits:
Upon opening a Professional Cheque account, the customer will qualify for:

Savings Account

To enable you to save and earn interest while allowing you access to your money at all times.

Key Features and Benefits:

Last Update: 06/04/2011